Lunovilla Terms of Service
Last Updated: December 21, 2024
By accessing and using the Lunovilla website (the “Site”), you agree to comply with and be bound by the following Terms of Service. These terms govern your access to and use of the Lunovilla website and services provided through the Site. If you do not agree to these terms, please refrain from using the Site.
1. ACCEPTANCE OF TERMS
By accessing the Lunovilla website or placing an order with us, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you are acting on behalf of a business or organization, you confirm that you have the authority to bind that entity to these terms.
Lunovilla reserves the right to update or change these terms at any time, and we encourage you to review this page periodically for any updates.
2. DEFINITIONS
- “Lunovilla”, “we”, “us”, or “our” refers to the company providing the services, including the Site and any related offerings.
- “You” refers to the individual or entity accessing the Site or using our services.
- “Site” refers to the official website of Lunovilla, accessible at lunovilla.com.
- “Products” refers to the items available for purchase on the Site.
- “Services” refers to the services and products provided by Lunovilla via the Site.
3. USER LICENSE AND RESTRICTIONS
Lunovilla grants you a limited, non-exclusive, non-transferable license to access and use our website in accordance with these Terms of Service. This license allows you to browse, purchase products, and use the services provided, but does not permit any commercial exploitation of the Site’s content or functionality without express written permission from Lunovilla.
You agree not to:
- Copy, reproduce, distribute, or disclose any part of the Site without authorization.
- Alter, reverse-engineer, or modify any part of the Site’s software or functionality.
- Circumvent or remove any security features or access restrictions of the Site.
4. ORDERING AND PAYMENT
- Order Process: By placing an order, you agree to pay for the products and any applicable taxes or shipping fees. All orders are subject to availability.
- Pricing: We strive to keep pricing accurate, but errors may occur. In such cases, we will notify you of any discrepancies and allow you to confirm or cancel your order.
- Payment Method: We accept payments through PayPal and other secure payment methods, and all payments are processed through secure third-party services.
5. RETURN AND REFUND POLICY
Your satisfaction is important to us. If you’re not happy with your purchase, we accept returns within 30 days of receipt, subject to the following conditions:
- Returns: Must be in original condition, unused, and with all packaging intact.
- Refunds: Refunds will be issued to the original PayPal account after the returned item is processed. Return shipping for non-defective items is the responsibility of the customer.
- Defective Products: If the product is defective or damaged upon arrival, please contact us immediately. We will cover return shipping costs and offer a replacement or refund.
For full details, please review our Return & Refund Policy.
6. INTELLECTUAL PROPERTY
All content on the Lunovilla website, including but not limited to text, graphics, logos, images, and software, is the property of Lunovilla or its licensors and is protected by intellectual property laws. You may not use any content from the Site without our express permission.
7. COOKIES AND TRACKING
Our website uses cookies and similar technologies to enhance your browsing experience. These cookies may be used to remember your preferences, login details, and to analyze website traffic. By using our site, you consent to the use of cookies as described in our Privacy Policy.
You can manage or disable cookies through your browser settings. However, some site features may not function properly if cookies are disabled.
8. THIRD-PARTY LINKS AND SERVICES
The Site may contain links to third-party websites or services. Lunovilla does not control or endorse these third-party sites, and we are not responsible for their content, policies, or practices. When you visit external websites, you do so at your own risk and subject to their respective terms and conditions.
9. DISCLAIMER OF WARRANTIES
The Lunovilla website and services are provided “as is” and without warranties of any kind. We do not guarantee that the Site will be error-free, secure, or uninterrupted. Lunovilla makes no representations or warranties regarding the accuracy, completeness, or reliability of the content on the Site.
10. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Lunovilla shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or any content, products, or services provided through the Site. This includes, but is not limited to, damages related to data loss, profits, or business interruption.
11. MODIFICATIONS TO THE SITE AND TERMS
Lunovilla reserves the right to modify, suspend, or discontinue the Site or any of its services, at any time, with or without notice. We may also revise these Terms of Service periodically. All updates will be posted on this page, and the last updated date will be updated accordingly. By continuing to use the Site, you agree to the revised terms.
12. TERMINATION
Lunovilla may suspend or terminate your access to the Site at any time for any reason, including violation of these terms. If your account is terminated, you may not access the Site or use the services.
13. GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
14. CONTACT INFORMATION
For questions or concerns about these Terms of Service, please contact us at:
- Company Name: Lunovilla
- Registered Address: 449 Claremont Rd, Manchester M14 5WP, UK
- Email: support@lunovilla.com
- Phone: +44 7457 409312
- Customer Service Hours: Monday to Friday, 10:00 AM – 6:00 PM (GMT)
We aim to respond to all inquiries within 6-24 hours.